Corals pictured are exactly what you will receive. They will all be posted next day, unless ordering on a Friday which they will be posted the following Monday for Tuesday arrival. All corals will be posted in a poly box with a heat pack. Should your coral arrive dead on arrival we ask that you notify us and send pictures within 24 hours of signing for the parcel. This can then be claimed for via our end. A refund or replacement will then be issued to you.